Returns & Exchanges

LM Soelle allows for returns and exchanges and this applies to online and in-store returns.

All returns and exchanges due to change of mind are subject to a 7-day return and exchange policy upon receipt of order, subject to the following terms and conditions:

- Item must be in its original purchase condition - packaging must be unopened, unused, unmarked and not defaced in any manner.
- Items purchased as part of a set or a multi-item pack must be returned as a whole set.
- This return policy does not apply to items, which have been stated as non-exchangeable or non-returnable.
- For online orders, shipping costs associated with the return of the product will not be covered by LM Soelle.

If you received a parcel with damaged, incorrect, or missing items/rewards! Let us know by contacting at